We just went for our mini moon and was highly disappointed. My wife and I went to Red Rock three years ago and loved it. if there was a lower rating, I’d give them that. We stay at Red Rock because we have family near by but after this experience, we will never be. They got their money that weekend and didn’t care about anyone else. Our money and experience didn’t matter to them. I don’t look for hand outs but I was more upset with the treatment of paying guests at their hotel. So 2 out of the 3 days we were there, we were denied pool time with zero compensation. The next day, a little kid pooped in the pool and we lost out on yet another pool day. The employees didn’t care, manage didn’t care and treated their guest like they didn’t matter unless you were apart of the wedding. When we showed our displeasure we were offered only a resort fee refund. No notice before booking and basically had the hotel lie right to our faces about “pool maintenance” when clearly we could see them setting up the wedding. We literally came out to Vegas from the east coast to relax in the pool. The Sunday of Labor Day weekend, someone had bought out the entire pool for a wedding. If there was a lower rating, I’d give them that.
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